Amazon Air MSY Terminal is based out of New Terminal at Louis Armstrong New Orleans International Airport (MSY), providing a convenient and hassle-free experience for passengers. The terminal includes manned check-in counters as well as self-service kiosks, allowing quick ticketing and seat selection processes. Baggage support is complete with check-in help, dealing with delayed or damaged bags, and storage space. Flight details are easily available through onboard screens and the Fly Delta application, keeping customers updated on gate numbers and boarding times. Support for customers can be accessed on the airline website and mobile app, with access to booking, cancellations, and other general inquiries. There are amenities within the terminal in the form of complimentary Wi-Fi, charging stations, and restaurant options, creating a more hospitable environment for passengers. Other services include ATMs, currency exchange, duty-free stores, family restrooms, hydration stations, pet relief areas, and SmarteCarte luggage carts. Special assistance travelers are served through a wheelchair service and other features of accessibility. Amazon Air's dedication to customer convenience and service makes the New Terminal at MSY a central hub for travelers.